1. Scope of Application

These Terms apply to:

• Sale of paint products (retail, wholesale, and bulk)
• Custom color formulation
• Home painting and finishing services
• Project-based supply and services
• All communications and transactions conducted through official company channels

2. Orders & Quotations

• All orders are subject to availability and confirmation by the Company.
• Prices are valid only when issued through an official written quotation or invoice.
• Verbal agreements or unofficial communications are not binding.
• Quotations are valid for a stated period, after which pricing may be reviewed.

3. Pricing & Payment

• Prices may vary based on product type, color, quantity, and market conditions.
• Full or agreed part-payment may be required before production or delivery.
• All payments must be made through approved company payment channels.
• Outstanding balances must be cleared before release of goods or completion of services.

4. Delivery & Collection

• Delivery timelines are estimates and may be affected by logistics or external factors.
• Customers are responsible for inspection of goods upon delivery or collection.
• Risk transfers to the customer once goods are collected or delivered.

5. Inspection, Claims & Complaints

• Customers must inspect goods immediately upon purchase or delivery.
• Any shortages, defects, or damages must be reported within 48 hours.
• Claims submitted after this period may not be entertained.

6. Returns & Refunds

• Returns are subject to the Company’s Return Policy.
• Used, opened, or custom-mixed paints are not refundable.
• Refunds or replacements are granted solely at management’s discretion after review.

7. Color Accuracy Disclaimer

• While the Company maintains strict color accuracy standards, slight variations may occur due to lighting, surface texture, or application methods.
• Customers are advised to test a sample before full application.

8. Customer Responsibilities

Customers are responsible for:

• Proper surface preparation
• Correct application methods
• Following storage and safety instructions
• Confirming color, quantity, and product type before application

The Company shall not be liable for issues arising from improper use or application.

9. Limitation of Liability

ChromaShield Paints Nigeria Limited shall not be liable for:

• Indirect or consequential losses
• Damages caused by misuse or improper application
• Losses arising from factors beyond the Company’s control

10. Intellectual Property

All brand names, logos, designs, and materials remain the property of ChromaShield Paints Nigeria Limited and may not be used without written permission.

11. Communication Policy

All official communication must be conducted through the Company’s approved contact channels. Use of personal contact lines for business engagement is prohibited.

12. Amendments

The Company reserves the right to amend these Terms & Conditions at any time. Updates will be published on the website.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.

14. Contact Information

For questions or clarifications regarding these Terms & Conditions, contact us:

• Email: [email protected]
• Call / WhatsApp: +234 813 017 8573
• WhatsApp Only: +234 906 786 6334

Legal Disclaimer

The information provided on this website is for general informational purposes only. While ChromaShield Paints Nigeria Limited strives to ensure accuracy, we make no warranties regarding completeness, reliability, or suitability of the content. Product performance may vary based on surface preparation, application methods, and environmental conditions. The Company shall not be liable for any loss or damage arising from reliance on the information provided. Use of this website constitutes acceptance of our Terms & Conditions, Privacy Policy, and related policies.