ChromaShield

Privacy Policy

Effective Date: January 2026

 

ChromaShield Paints Nigeria Limited (“we,” “our,” or “the Company”) is committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following information when you interact with us:

  • Full name
  • Phone number
  • Email address
  • Business or residential address
  • Inquiry details, quotations, or order information
  • Any other information voluntarily provided through our website, email, phone, or WhatsApp communication

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process orders, quotations, and service requests
  • Communicate updates, offers, or important notices
  • Improve our products, services, and customer experience
  • Maintain proper business records and compliance

We do not sell, rent, or trade customer information to third parties.

3. Information Sharing

Your information may be shared only when necessary:

  • With authorized company personnel for service delivery
  • With service providers or partners strictly for business operations
  • When required by law or regulatory authorities

All third parties are required to handle your information responsibly.

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

Access to personal information is limited to authorized personnel only.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business and legal obligations
  • Resolve disputes
  • Maintain accurate records

When information is no longer required, it is securely deleted or archived.

6. Cookies & Website Usage

Our website may use basic cookies to improve user experience and site functionality. Cookies do not collect personal information unless voluntarily provided.

You may choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your information, subject to legal requirements

Requests can be made through our official contact channels.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage users to review their policies.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our operations or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Call / WhatsApp: +234 813 017 8573
  • WhatsApp Only: +234 906 786 6334